Frequently Asked Questions

What to expect on your first visit?
Evaluations and assessments take approximately 60 minutes in order to build a full patient profile and develop an individualized plan of care, specific to your needs. We’ll ask you a variety of questions and perform a few motion tests to fully understand your symptoms so we can best treat them. If a custom orthotic is required, the time may vary based on complexity and patient need.

Do I need a referral?
As a general rule, it is better to have a referral to avoid insurance denials. In the state of Washington a private insurance can allow initial evaluations without referrals, though Medicare and Workers Compensation (Labor and Industries, etc) appointments will always need a referral for care.

How long are treatments?
This depends on the injury. A typical treatment can range anywhere from 30 minutes to 60 minutes, but typically are scheduled at 45 minute sessions unless predetermined otherwise by your therapist. 

How many visits will I need?
Rehabilitation timelines are different for everyone; try your best to not compare your progress to those around you. When dealing with chronic injuries, you will get out of therapy what you put into it. We will collaborate with you to develop a home program to best fit your needs. Our goal is to make you independent, not a lifelong patient.

In the case of post operative care, we follow the surgeon’s guidelines and maintain an open dialogue with the doctor to ensure that the most appropriate frequency continues to be provided.

What if I don’t have insurance?
Cash pay and payment options are available for $150 per session.

What should I wear to my appointments?
Please wear comfortable athletic or loose fit clothes to your appointment. We will be moving and exercising – even in Hand Therapy!

What is custom splinting (Durable Medical Equipment)?
Durable Medical Equipment is any product, fabricated or administered, designed to improve the quality of life for an individual. In our clinic, we fabricate custom orthotics based on medical necessity.