Frequently Asked Questions
What to expect on your first visit?
Evaluations and assessments take approximately 60 minutes in order to build a full patient profile and develop an individualized plan of care, specific to your needs. We’ll ask you a variety of questions and perform a few motion tests to fully understand your symptoms so we can best treat them. If a custom orthotic is required, the time may vary based on complexity and patient need.
Do I need a referral?
This will depend on which therapist you see. Please call us with any questions.
- Dr. Bryan Simpson, PT, DPT: In the state of Washington, you do not need a referral to see a doctor of physical therapy unless it is required by your insurance (Medicare).
- Dr. Natalie Allen, OTR/L, OTD, CHT: You do need a physician referral for seeing a doctor of occupational therapy.
How long are treatments?
A typical treatment can range anywhere from 30 minutes to 60 minutes depending on the injury type. Your therapist will determine this in your plan of care and make sure you are comfortable working within your treatment time.
How many visits will I need?
Rehabilitation timelines are different for everyone; try your best to not compare your progress to those around you. When dealing with chronic injuries, you will get out of therapy what you put into it. We will collaborate with you to develop a home program to best fit your needs. Our goal is to make you independent, not a lifelong patient.
In the case of post operative care, we follow the surgeon’s guidelines and maintain an open dialogue with the doctor to ensure that the most appropriate frequency continues to be provided.
What if I don’t have insurance?
Cash pay and payment options are available for $150 per session.
What should I wear to my appointments?
Please wear comfortable athletic or loose fit clothes to your appointment. We will be moving and exercising – even in Hand Therapy!
What is custom splinting (Durable Medical Equipment)?
Durable Medical Equipment is any product, fabricated or administered, designed to improve the quality of life for an individual. In our clinic, we fabricate custom orthotics based on medical necessity.